Vending Machine Repair in NYC — All Five Boroughs
We're based in Hollis, Queens. When your machine goes down anywhere in the five boroughs, the tech coming to fix it starts twenty minutes away — not two states over.
NYC is our home turf
Monclus Vending Services runs out of a working warehouse at 184-10 Jamaica Ave in Queens. That matters for repairs: parts on the shelf, machines on the floor we can pull components from, and techs who spend every day driving the same boroughs your machine sits in. No dispatcher in another state, no “we'll have someone in the area next week.”
We repair machines in offices, apartment buildings, gyms, schools, laundromats, auto shops, hospitals, and warehouses across New York City — on-call when something breaks, or on a service contract so it doesn't break in the first place.
What we repair
If it takes money and drops a product, we work on it — snack, drink, combo, frozen, and AI smart machines from Dixie Narco, Crane, USI, AMS, Seaga, Jofemar, and most major brands, whether or not you bought it from us.
Where we work in NYC
Queens
Our backyard — the warehouse is in Hollis, so Queens calls are the fastest to reach.
Brooklyn
Straight down the Jackie Robinson or the Belt — Brooklyn is a daily stop for our techs.
Manhattan
Office buildings, gyms, and residential towers — we handle the parking so you don't have to think about it.
The Bronx
Over the Whitestone or the Throgs Neck — the Bronx is closer to Hollis than most of Manhattan.
Staten Island
Yes, we really do come to Staten Island. A machine down in Tottenville gets the same 7-day coverage as one in Midtown.
Two ways to get serviced
On-Call Repairs
Machine down? Call us when something breaks and we come out to fix it. No contract required — you pay for the visit, not a subscription.
Service Contracts
For offices, gyms, schools, and route operators who can't afford downtime: scheduled maintenance that catches problems before they cost you sales.
Need a machine, not a repair?
We sell tested, guaranteed vending machines with white-glove delivery and installation across all five boroughs — and we ship machines to all 48 states. Browse machines for sale or come test one on our warehouse floor in Queens.
Common questions
Can you get to my machine today?
Often, yes — we run service calls 7 days a week and we're based in Queens, so we're not routing a tech from out of state. Call (718) 744-6018 and we'll give you a straight answer on timing.
Do you repair machines you didn't sell?
Yes. We work on most major brands — Dixie Narco, Crane, USI, AMS, Seaga, Jofemar, and more — regardless of where you bought the machine.
What kinds of locations do you service?
Offices, apartment and condo buildings, gyms, schools, laundromats, hospitals, warehouses, auto shops — anywhere a vending machine lives. If your building needs a COI, ask when you call.
Can you upgrade my machine to take cards and tap-to-pay?
Yes — we install and service Nayax and Cantaloupe card readers, usually as a single visit. It's one of our most-requested jobs. More on card readers here.
Machine down in the five boroughs?
Call, text, or send a service request — we'll tell you honestly when we can be there.
(718) 744-6018Request Service